Important questions for Board exam of O.C.M (Organization of Commerce and Management)[2024]: Gujarat Board (GSEB) Class 12th Commerce [General stream]
Mastering OCM
Important Statistics Questions for GSEB Class 12th Commerce Board Exam
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As the Gujarat State Board Class 12 Commerce exam approaches, preparation for the OCM section becomes important. In this guide, we've put together top tips and important questions for Section B to Section F of the exam to help you not only pass, but excel.
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Chapter Wise Allocation
2 Marks
CH – 1 Nature and significance of management
1. How does management benefit the society? (pg. – 3 )
2. Explain: management as science. (pg. – 3 )
3. Explain: management as art. (pg. – 3 )
4. Who are included in the top level management? (pg. – 5 )
5. What is co-ordination? (pg. – 9 )
6. Which are the main elements of marketing management? (pg. – 10 )
CH – 2 Principles of management
1. Principles of management are flexible – Suggest. (pg. – 19 )
2. What is ‘Rule of Thumb”?(pg. – 21 )
3. What is scientific management? (pg. – 22 )
4. Explain the principle of unity of command. (pg. – 24 )
CH – 4 Organizing
1. Diagram of functional organizing. (pg. – 40 )
2. Characteristics of formal Organisation. (pg. – 41 )
3. What is Matrix Organisation? (pg. – 42 )
4. When is decentralization possible? (pg. – 43 )
5. What is accountability? (pg. – 45 )
CH – 5 Staffing
1. What is recruitment? (pg. – 52 )
2. State the internal and external sources of recruitment. (pg. – 52 )
3. Explain the term ‘waiting list’. (pg. – 53 )
4. State the names of various types of test conducted for selection process.
5. Give the meaning of training. (pg. – 55 )
6. “Training is expensive but its absence is more so.” explain the statement. (pg. – 56 )
7. What is development? (pg. – 56 )
CH – 6 Directing
1. Define: Training, Supervision, Leadership, Motivation, Incentives.
2. Give the list of elements of direction. (pg. – 63 )
3. What are the modern means of communication? (pg. – 69 )
4. Audio visual method of communication. (pg. – 69 )
5. What is the effect of distrust and fear on communication? (pg. – 72 )
CH – 7 Controlling
1. Give the meaning of controlling. (pg. – 77 )
2. ‘Controlling is a continuous process’ -Explain. (pg. – 78 )
3. How is controlling an internal process? (pg. – 78 )
4. Which external factor jeopardize the very existence of a business. (pg.-78)
5. ‘Controlling is a dynamic process Explain. (pg. – 78 )
6. Planning is the father of controlling’ -Explain. (pg. – 80 )
CH – 8 Financial Management
1. Capital structure is a mixture of owner’s capital and debt. -Explain.
2. What is meant by optimum capital structure?
3. Working capital means circulating capital in business. -Explain. (pg. – 90)
4. Gross working capital and net working capital. (pg. – 91 )
5. What is production cycle? (pg. – 92 )
CH – 9 Financial Market
1. What is unorganized money market? (pg. – 101 )
2. What is the difference between call money and notice money? (pg.-102)
3. How does stock exchange provide liquidity element to securities? (pg- 104)
4. Stock exchange is a mirror indicating economic condition of the country how? (pg. – 104 )
5. What is dematerialization? (pg. – 105 )
6. Explain: a) Pay in b) Pay Out (pg. – 107 )
CH – 10 Marketing Management
1. What is marketing-mix? What it includes? (pg. – 118 )
2. State any two characteristics of branding. (pg. – 119 )
3. List out the advantages of labelling. (pg. – 120 )
4. Packaging makes product more attractive. Explain. (pg. – 120 )
5. Explain channels of distribution. (pg. – 121 )
6. What is the need of ‘storage of goods’? (pg. – 116 )
CH – 11 Consumer Protection
1. Write a note on the Principles of Trusteeship and Consumer Protection.
2. Explain about consumer’s exploitation. (pg. – 134 )
3. Write full form of – 1) CGSI 2) CUTS. (pg. – 139 )
CH – 12 Business Environment
1. When can there be an increase in per capita income (pg. – 147 )
2. Which aspects are included in fiscal policy? (pg. – 148 )
3. Full form of a) WTO b) GATT (pg. – 152 )
3 Marks
CH – 1 Business Environment
1. Nature of management. (pg. – 2 )
2. Discuss the importance of management. (pg. – 3 )
3. Explain : Management as a profession (pg. – 4 )
4. Draw a diagram of different levels of management (pg. – 5 )
5. Explain the functions of bottom level. (pg. – 6 )
6. Discuss the importance of co-ordination. (pg. – 10 )
7. Define marketing management and explain its functions (pg. – 10 )
8. Discuss the importance of human resource management. (pg. – 11 )
9. What are the functions of financial management (pg. – 12 )
CH – 2 Principles of management
1. Discuss about importance of the principles of management. (pg. – 19 )
2. Write a short-note on modern thoughts. (pg. – 21 )
3. Describe principal of scientific management. (pg. – 22 )
4. Discuss about Peter F. Drucker’s Contribution in management field. (pg.22)
CH – 4 Organizing
1. Explain characteristics of organising. (pg. – 37 )
2. Explain steps for the process of organisation. (pg. – 38 )
3. Explain linear organisation. (pg. – 38 )
4. Describe characteristics of Informal Organisation. (pg. – 41 )
5. Describe importance of decentralisation. (pg. – 43 )
6. Explain about Elements of delegation of authority. (pg. – 45 )
CH – 6 Directing
1. Explain the importance of direction. (pg. – 62 )
2. Explain the functions of supervision. (pg. – 63 )
3. What are the qualities of a good leader? (pg. – 68 )
CH – 7 Controlling
1. Is controlling an end activity of management, why? (pg. – 78 )
2. Controlling is not a negative function.’- Justify the statement. (pg. -78)
3. Explain the relation between planning and controlling. (pg. – 79 )
4. Planning and controlling are two sides of the same coin’ – Explain pg. -79
5. Corrective measures in controlling (pg. – 81 )
CH – 8 Financial Management
1. Characteristics of working capital (pg. – 81 )
2. Explain the concept of financial management through various definitions. (pg. – 84 )
3. Explain the objectives of financial management. (pg. – 85 )
4. Ideal capital structure (pg. – 88 )
5. Discuss the factors affecting the capital structure. (pg. – 89 )
6. Giving the definition explain the concept of working capital. (pg. – 90 )
7. State the factors affecting working capital (pg. – 92 )
8. Difference between fixed and working capital (pg. – 94 )
CH – 9 Financial Market
1. What is money market? State its characteristics. (pg. – 100 )
2. Instruments of money market. (pg. – 101 )
3. Give the meaning of capital market and clarify its characteristics.(102)
4. “Primary market means a market of new issued securities” – Explain and state the characteristics of primary market. (pg. – 103 )
5. What are the functions of stock exchange? (pg. – 104 )
6. Write a short Note on:
(A) Central Depository Services Limited (pg. – 105 )
(B) National Securities Depository Limited (pg. – 105 )
(C) SEBI (pg. – 107 )
CH – 10 Marketing Management
1. Explain the difference between selling and marketing (pg. – 117 )
2. Explain the selling concept in marketing management. (pg. – 118 )
3. Explain the factors affecting the price of a product. (pg. – 120 )
4. Explain in detail the role of advertisement. (pg. – 124 )
5. Objective against advertisement (pg. – 124 )
6. Mention the characteristics of a ‘good salesman’. (pg. – 125 )
7. Explain the sales-promotion techniques. (pg. – 125 )
8. Explain the role of public relation. (pg. – 126 )
CH – 12 Business Environment
1. Explain the meaning and importance of business environment. (pg. -145)
2. Give the meaning of business environment and list out the factors affecting business environment. (pg. – 146 )
3. Explain the social factors affecting business environment. (pg. – 148 )
4. Write notes on social and cultural factors affecting business environment. (pg. – 148 )
5. What is liberalization? What steps are taken by the Indian government as a part of liberalization? (pg. – 150 )
6. What is privatization? Write a note on effects of privatization. (Positive & negative). (pg. – 151 )
7. Positive and negative effects of Globalization. (pg. – 152 )
5 Marks
CH – 3 Planning
1. What is planning? Explain its characteristics. (pg. – 29)
2. Explain limitations of planning. (pg. – 30 )
3. Give the definition of planning and explain its process. (pg. – 31 )
4. Discuss types of plan. (pg. – 32 )
5. Explain elements or components of planning (pg. – 33 )
CH – 5 Staffing
1. What is the importance of staffing? (pg. – 51 )
2. What is recruitment? Internal & external sources of recruitment. (Pg. -53)
3. Explain the selection procedure. (pg. – 54 )
4. Difference between Training and Development. (pg. – 57 )
CH – 6 Directing
1. Direction & explain its characteristics. (pg. – 61 )
2. Maslow’s hierarchy of needs with diagram. (pg. – 65 )
3. Explain the Financial & Non-financial incentives. (pg. – 66 )
4. Distinguish between Formal & Informal Communication. (pg. – 71 )
5. Explain the barriers to effective communication (pg. – 71 )
CH – 11 Consumer Protection
1. Importance of Consumer Protection Act from view point of business. 133
2. Rights of consumers as per the Consumer Protection Act. (pg. – 134 )
3. Explain the responsibilities of consumers as per the Consumer Protection Act. (pg. – 135 )
4. Explain the 3-tier dispute settlement system as per the Consumer Protection Act. (pg. – 137 )
5. Which type of relief & compensation are available to the consumers as per the Consumer Protection Act. (pg. – 138 )